Working with a property management company saves you time by handling daily operations and maintenance, and the collaboration allows you to focus on business expansion. With storage unit property management, you benefit from industry knowledge and experience. Here are some of the innovative solutions for storage property management challenges:
Streamline Online Rentals
When you integrate an online rental system with your management, you offer new tenants a convenient way to rent storage units. With contactless rentals, clients can complete the entire process on their devices. It reduces the need for physical interactions for people who prefer to rent storage units remotely.
Online rentals minimize paperwork and reduce manual data entry, saving time for both you and your clients. Managing rental agreements digitally also reduces the risk of human errors and misplaced documents, resulting in a more efficient process. You can track your rental agreements and payments online, making it easier to manage your business finances.
Offer Temperature-Controlled Units
Before you settle on a storage unit, compare different facilities and see what each offers. If you plan to store temperature-sensitive items such as electronics or artwork, rent a temperature-controlled unit to protect them. This storage solution maintains consistent temperature and humidity levels to protect your items from extreme temperature changes.
A storage unit property management company helps you access different storage unit sizes based on your needs. Check if your company provides boxes and tape if you plan to pack your items before storing them. Having a proper size allows you to meet your storage expectations.
Support Accessibility
One management challenge is confirming that your storage unit accommodates a range of customer types. The 24/7 accessibility attribute is accommodating and may be a benefit for many benefits. It would help if you spoke with management about access hours that align with your schedule.
During your assessment, you should also inquire about clear, wide pathways to your storage unit. If you have large items or plan to use a moving truck, make sure there is ample space for maneuvering within the facility. It is helpful to have accessible elevators or ramps if your unit is on an upper floor.
Deliver Exceptional Support
Effective customer service is a key factor in operating a successful storage facility. Not only should staff be knowledgeable and helpful, but they should also promptly respond to requests. You interact with professionals who are trained to handle customer inquiries and resolve issues, and having prompt customer service may draw more customers.
Some customers will be first-time renters with many questions, and your staff should be able to answer them. This makes the process as smooth as possible. You improve customer satisfaction by providing a positive experience and establishing a strong reputation for your storage facility.
Partner with a Storage Unit Property Management Company
When you own multiple storage facilities, managing them all on your own can be difficult. Collaborating with a storage property management company can alleviate some of the workload. Contact a third-party storage unit service provider to improve the efficiency of your business operations and maintain the quality of service for your customers.
